Career Opportunities – Medical Receptionist

Medical Receptionist

Job Description:

A Medical Receptionist greets patients and visitors with a friendly, positive demeanor while assisting them in an effective, timely manner and, by following all policies and procedures, ensuring the office runs smoothly.

Medical Receptionist Essential Functions:

• Welcomes patients and visitors by greeting them in person or on the phone.
• Assists patients with the check-in and check-out process.
• Addresses patient inquiries by assisting or directing them to the appropriate person.
• Ensures all required patient information is obtained and entered into eClinical Works at every visit.
• Works diligently to ensure all co-pays and patient balances are collected at the time of service.
• Protects patients’ rights by maintaining strict confidentiality of personal and financial information.
• Communicates well with the clinical staff in order to ensure patients are seen timely.
• Assists in scheduling patients in person or over the phone to ensure the needs are met for both the patient and the physician.
• Maintains all financially-related items such as petty cash logs, daily reconciliations and all other required reporting.
• Travels to multiple office locations.
• Flexibility in regards to work schedule.
• Performs various other tasks as assigned.

Medical Receptionist Skills and Qualifications:

High school diploma or equivalent and experience in a receptionist role.

• Effective verbal communication;
• A high level of professionalism;
• Strong customer service skills;
• Telephone skills;
• Strong organizational skills;
• Attention to detail;
• Electronic Health Record (EHR) experience, preferabily eClinical Works;
• Patient scheduling abilities;
• Multi-tasking abilities;
• Time management;
• A high level of professionalism and maintaining patient confidentiality;
• Dedication and dependability, and willing to assist fellow team members in any way possible.

Interested candidates, please contact:

Americare Kidney Institute, LLC

Attn: Denise E. Hofelich

20455 Lorain Rd., Suite T-01

Fairview Park, OH 44126

Phone: 440-227-7559

Email: dhofelich@americarekidney.com